Privacy Policy

WikiPortal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community platform.

This policy applies to all users of WikiPortal, whether you browse as a visitor or participate as a registered user.

Platform Operation:

• Provide core platform features (posting, voting, commenting)
• Maintain user accounts and authentication
• Calculate reputation scores and award badges
• Enable community moderation features

Content Enhancement:

• Provide AI-powered content suggestions and improvements
• Recommend relevant tags and categories
• Generate insights about content quality and relevance

Platform Improvement:

• Analyze usage patterns to improve features
• Monitor system performance and fix technical issues
• Detect and prevent spam, abuse, or fraudulent activity

Communication:

• Send important account and service notifications
• Respond to support requests and feedback
• Notify you of policy changes or platform updates

Public Information:

• Posts, comments, and content you create are publicly visible
• Your username, reputation level, and earned badges are displayed publicly
• Voting activity and community contributions may be visible to other users

Private Information:

• Email addresses and account details remain private
• We do not sell personal information to third parties
• Individual voting records are not publicly displayed

Limited Sharing:

• Service providers who help operate the platform (with appropriate safeguards)
• Legal authorities when required by law or to protect user safety
• Aggregate, anonymized data for research or analysis purposes

Essential Cookies: Required for authentication, session management, and core platform functionality.

Analytics Cookies: Help us understand how users interact with the platform to improve performance and features.

Preference Cookies: Remember your settings, language preferences, and customization choices.

Your Control: Most browsers allow you to control cookie settings, but disabling essential cookies may affect platform functionality.

AI Content Enhancement: We use OpenAI services to provide content suggestions and improvements. Your content may be processed by these services according to their privacy policies.

Database and Hosting: We use reputable cloud services to store and process data with appropriate security measures.

Analytics: We may use analytics services to understand platform usage and improve user experience.

Third-Party Policies: Third-party services are governed by their own privacy policies, which we encourage you to review.

Security Measures: We implement industry-standard security measures including encryption, secure data transmission, and access controls.

Password Security: Passwords are encrypted and not accessible to our team. Use strong, unique passwords for your account.

Data Breach Response: In the unlikely event of a data breach, we will notify affected users promptly and take appropriate remedial action.

Limitations: While we take security seriously, no system is completely secure. Use the platform responsibly and report security concerns promptly.

Account Access: You can view and update your account information through your profile settings.

Content Control: You can edit or delete posts and comments you've created (subject to community impact).

Email Communications: You can opt out of non-essential email communications while still receiving important account notifications.

Account Deletion: You can request account deletion through your profile settings. Some content may remain visible with attribution removed.

Data Export: Contact us if you need a copy of your personal data or have questions about data handling.

Active Accounts: We retain account and activity data while your account is active and for a reasonable period afterward.

Public Content: Posts and comments may remain visible even after account deletion to maintain community discussions and context.

System Logs: Technical logs are retained for security and system maintenance purposes, typically for 30-90 days.

Legal Requirements: Some data may be retained longer to comply with legal obligations or resolve disputes.

WikiPortal is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information, please contact us immediately so we can remove the information and terminate the account.

Users between 13-18 should have parental permission to use the platform and share personal experiences.

WikiPortal is operated from and governed by the laws of the jurisdiction where our servers are located.

By using the platform, international users consent to the transfer and processing of their information in our operating jurisdiction.

We implement appropriate safeguards for international data transfers in compliance with applicable laws.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Significant changes will be announced through the platform or via email to registered users.

The current version is always available at this page with the last updated date shown at the top.

Continued use of the platform after changes constitutes acceptance of the updated policy.

For privacy-related questions, data requests, or concerns about how we handle your information, please contact us through our feedback form.

For general terms and conditions, see our Terms of Service.

For health content disclaimers, see our Medical Disclaimer.

We aim to respond to privacy inquiries within 30 days.